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MANAGEMENT

All Locations

As a Supervisor, Assistant Manager, or General Manager, your responsibilities will include travel to various locations.

 

Job Description

Full-Time

This is a job that needs an inspiring individual. A confident communicator. A level-headed leader. Someone special who can keep a Massage Envy franchised location* running like a well-massage-oiled machine, championing our comprehensive sanitizing and disinfecting protocols, as well as a safe and therapeutic environment. So if you’ve got a passion for growing business and developing talent, then this is the chance to do more of what you love.

 

Education, Skills, & Training

  • GENERAL MANAGERS

    • Minimum of 3 years in a spa/clinic/ hospitality franchise location. 

    • Former Massage Therapists and Estheticians are strongly preferred.

  • ASSISTANT MANAGERS

    • Minimum of 1 year in a spa/clinic/hospitality franchise location.​

  • SUPERVISORS

    • Minimum of 6 months in a spa/clinic/hospitality franchise location.​ employment in this position.

  • FOR ALL

    • Knowledge of and experience in using MEEVO, Google Suite, Salon Cloud, Crew, When I Work, and other software for daily business activities.

    • Metric and results driven individual.

    • Understands and believes in the healing benefits of massage therapy and bodywork.

Communications & Personal Interactions

  • Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.

  • Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.

  • Own the success of an all-star location where clients want to be, and service providers want to stay.

Additional Responsibilities

  • Perform professional and frequent 1:1 with the team to maintain company & location expectations.

  • Must follow all Massage Envy policies and protocols.

  • Assists in the cleanliness of the location (therapy rooms and common areas).

  • Make sure service providers are utilizing Massage Envy approved modalities, in accordance with applicable law in your location.

  • Maintain professional appearance at all times.

  • Follow through on training for all Front Desk staff.

  • Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis; communicates various promotions to clients.

  • Creates excellent member/guest experience through friendly and helpful attitude.

  • Reliable, on-time attendance. Attends all scheduled shifts, is prompt to work, and works the entire scheduled shift.

  • Attends and is prepared for weekly manager meetings.

  • Maintain clinic numbers and keep location in the top 100 through varied approved tactics.

  • Other duties as assigned.

Current Locations Hiring for This Position

Check out the details on the location that is closest to you

Burke

5747 Burke Centre Parkway, Burke, VA, 22015

Duke Street/Foxchase

4539 Duke Street, Alexandria, VA, 22304

Falls Church

7395 Lee Highway, Falls Church, VA, 22042

Hilltop/Ft. Belvoir

6465 Old Beulah Street, Alexandria, VA, 22315

Vienna

126 Branch Road, Vienna, VA, 22180

 

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